Monday, November 24, 2014

December 2014 Update

Development and Training System

The implementation of the new Development and Training System is a joint project between Information Resources and Business and Finance. The goal of the project is to provide the campus with one training system to deliver and track all staff development and compliance training for all faculty, staff and student employees.

The new Development and Training System (DTS) integrates six different existing campus training systems into one enterprise-wide system using a product called LearnerWeb. The DTS provides accurate training assignments and training information for campus users as well as managers/leads – information which has not been readily available in the past.

The DTS will go live in February 2015, allowing employees to complete and track any CSU-offered professional development or compliance training. Notifications for assigned training, due dates, and expired courses will be activated and the DTS dashboard will provide managers/leads with the ability to view assigned training of their direct reports. Future phases will include finalizing the governance model, expanding the system to deliver and track training offered by other departments, partnering with departments to import training history, and integrating options for auxiliaries and other groups.


Identity Finder

You’re probably aware that identity theft has been in the news a lot lately, with tens of millions of people put at risk by the hacking of corporate computer systems. What you probably don’t know is that you might have quite a bit of sensitive information (also referred to as “Level 1 Protected Data”- descriptions of the data classification levels can be found here) on your campus computer, putting yourself, the university, and particularly our students at high risk for identity theft.


What is Identity Finder?

Identity Finder is a software program that searches your campus computer for protected data such as Social Security Numbers, bank and credit card numbers, etc. in emails, files and documents (including Word, Excel, and PDF files).

In addition to finding protected data, Identity Finder can also securely remove this data from your computer by deleting (shredding) files containing protected data or redacting (scrubbing) protected data within files.

The Identity Finder Results Screen


When Will Identity Finder be Available?

Identity Finder will be available for installation for the entire campus on November 15, 2014. Please refer to the Identity Finder documentation for more information.

After February 15, 2015, the Information Security Office will begin identifying campus computers that are storing protected data in order to implement safeguards.


Who has to use Identity Finder?

All CSU, Chico employees are responsible for personally identifiable information that is collected and stored. This includes faculty, staff, and student employees.


Who has Approved Identity Finder?

CSU labor relations and system-wide Information Security reviewed the Identity Finder deployment, and has recognized the importance and the value of this implementation to our security process.

“The parties to this agreement, (CSU) and CFA, agree that data breaches are detrimental to all and agree that CSU may proceed with its implementation of … Identity Finder, subject to documented conditions.”
CFA - “The parties acknowledge the importance of working together to ensure the security of data used and stored on CSU system.”
CSUEU - “The parties acknowledge that CSU is required by law and CSU policy to monitor and protect the security of data used and stored on its systems and acknowledge the importance of working together to ensure the security of the data.”

Cold Storage Monitoring for Student Health Center (SHC)

The Student Health Center is required to maintain a controlled environment for their specimens and medications. To support this requirement, several technicians have had to manually log the temperatures in the storage areas periodically throughout the day. If a temperature deviated from the acceptable range, a local alarm sounded to alert a technician of a problem. Unfortunately, if no one heard the alarm, items could spoil – creating costly waste for SHC. 
Last month, Telecommunications Services (TSRV) installed an automated web-based monitoring system to help SHC safeguard against any future spoilages. This system monitors and logs temperatures every few minutes and alerts technicians of any variation in temperature by way of a dashboard alert on their computer, an email message, or a text message at any time – day or night.

“This system has been a huge time saver for our technicians here at SHC where monitoring the environment in eleven different locations was once a manual process,” says Stuart Kurtz of the Student Health Center. “Couple that with an intuitive, user friendly dashboard and detailed reporting, and we can now easily generate data over any period of time that we choose showing temperature for our compliance report. We can now respond to problems much more quickly to reduce the risk of spoilage”


Common Network Infrastructure (CNI) Project

This fall, Computing and Communications Services (CCSV) has been working diligently with the Chancellors Office to upgrade the campus core network infrastructure. This work is being done as part of the Common Network Initiative (CNI) program and is expected to be completed in the first weekend in January. Most of the work has been completed and includes the network core, datacenter network and the wireless network. Still outstanding are the boarder routers and CENIC/Internet connectivity, scheduled for December 6th and 7th followed by final test and acceptance on January 4th.

The CSU has moved to a new equipment vendor (from Cisco to Alcatel-Lucent), with benefits of saving in initial equipment costs as well as annual support costs. Other benefits to the campus include significantly increased capacity and speed of core network, supporting both wired and wireless users.


Fishnet Identity and Access Management Assessment

As part of the campus Identity and Access Management (IAM) Assessment project, Information Resources worked with Fishnet (a security consulting vendor) to perform a review of several important campus systems. This review included a week of interviews with functional and technical staff across campus, and the final report was delivered in November. The report will be used in guiding the next steps of the overall campus IAM assessment, and will ultimately inform any upcoming request for proposals (RFPs) for new IAM products/services.


Magazine and Brochure Design Completion

Since 2010, Creative Media and Technology’s (CMT) Design Services team has designed the College of Behavioral and Social Sciences’ Vanguard magazine for strong visual impact.  The magazine has helped give readers insight into each department’s recent projects, achievements and ambitions, as well as an insider’s look at faculty events.

Volume 11 of Vanguard spotlights distinguished alumni from the past 20 years, as well as highlights the 11 departments within the College. Twenty-one distinguished alumni are shown on the cover in a creative photo mosaic. Vanguard is a biannual magazine that is printed and distributed online for alumni and constituents of BSS.  

Creative Media and Technology’s Design Services team is also going on its seventh year of designing Harvest Magazine. Harvest Magazine is an annual publication that is printed and distributed online to inform alumni, students, friends, and donors of the accomplishments and recent information about the College of Agriculture. This year the magazine features the first two recipients of the Bell Family Presidential Scholarship, Holly Hockett and Jase Northup.

The Intercollegiate Athletics donor brochure was designed by the CMT Design Services team to highlight the athletics programs offered here at CSU, Chico. All thirteen existing sports are showcased, and this year’s edition contains the most photographs in the history of the brochure. The brochure informs and encourages alumni and donors to donate to Chico State Athletics by promoting a successful athletic program. CMT Design Services has been designing the brochure since fall of 2008.


KwikBoost Charging Kiosk

The Meriam Library has installed a KwikBoost mobile device charging kiosk on the 4th floor, just north of the public elevators. The full-speed, energy-efficient, multi-device kiosk has eight charging cables in two bundles: 4 Apple, 3 Micro USB and 1 Mini USB; and services almost 100% of mobile devices, including iPhones, iPads and Android products. The kiosk has already attracted attention of patrons and is in almost constant use since installation. The library will be monitoring usage while exploring the possibility of expanding this courtesy service to all floors.



New Employees

Kayla Whitehead is the new Electronic Resources Coordinator at Meriam Library. She will be doing database and e-journal maintenance as well maintenance of the library’s link resolver. Kayla comes to Chico State from Loyola University New Orleans where she worked as an Electronic Resources Analyst for the Monroe Library. Kayla is new to the area and in her spare time she has been exploring Chico. She is excited for the new job and the new city!

Robert Ruffin joins the Enterprise Systems Group as a Microsoft SQL database administrator. Robert lives in Chico but was originally from Tulsa, OK with a short stay in Salt Lake City, UT. Robert brings over 30 years of programming and database management experience working for a wide range of companies and public agencies. Most recently he was the senior director of business intelligence at General Blue Corporation. Robert has travelled extensively in his consulting roles in the US and internationally. His personal interests include researching business topics on technology, Austrian economics, finance, and investments.