Tuesday, February 25, 2014

February 2014 Update


Lynda.com was made available for Chico State staff, faculty, and student employees on February 11, 2014. Lynda.com provides a vast online library of instructional videos covering software, creativity, and business skills. Taught by accomplished teachers and recognized industry experts, lynda.com is a high-quality resource for faculty, staff, and student employees looking to develop skills in Microsoft Office, Adobe Creative Suite, project management, social media, and a wide range of other topics.

You can select topics or platforms you would like to learn more about and add them to your “Playlist” so that you can complete each course at your own convenience. Classes can be paused and resumed any day, any time.

You can log into your campus Lynda account here.

Lynda.com testimonial:
“I was first introduced to lynda.com through a beginning web design course at CSU, Chico in 2009 and have been a customer since then. The courses are well structured with learning-by-doing exercises.  What impresses me the most is the way lynda.com keeps up with ever changing technology and program updates with new videos while keeping previous versions available.  A user can, for example, learn Excel techniques by viewing a video that matches the version they may have on their computer from 2003 to 2013. Lynda.com is an excellent learning resource and I am thrilled that CSU, Chico is now offering this to employees.”
Gretchen Tousey
HRIS Technician

Library Catalog Search Change

The Meriam Library has recently completed a project to make the catalog search more user-friendly. Using the new dropdown menu to the right of the search box in the Library Catalog, the user can now limit their searches to specific online materials such as eBooks, eReference, eMedia, and eGovDocs. This new addition to the library site is available to all users. Students, both local and in the distance learning program, as well as faculty members working from home now have the ability to limit their search to what is immediately available. This will simplify, streamline, and improve the overall search experience.

IRES Administrative Service Center

The IRES Administrative Service Center (IASC) is a newly formed department that centralizes many functions which had been duplicated across departments in Information Resources for years. The IASC will provide financial and human resources services for IRES including budget, reconciliation, procurement, travel, billing, student payroll, hiring, and other HR functions. The budgets for all IRES areas have already been created and are being maintained in a centralized location. Currently, the new group is processing procurement requests for several of the areas in IRES, as well as uploading PDFs of all purchasing information for each area into a newly created space on SharePoint.  The goal is to have everything coordinated for all directors and support staff during the spring semester.  IASC is located in MLIB 143 and can be reached at X4800 or Zip 247.

Commencement Ticketing System

Beginning in 2014, the University will be following new procedures for Commencement ceremonies.  These new processes are the result of a safety report issued by the University’s Public Safety Advisor Committee, which will require commencement attendees to have tickets.  Enterprise Applications is working with Alumni and Parent Relations to implement a new vendor-hosted software application that will allow graduating students to request and obtain tickets.  The system is scheduled to be available to students beginning in April. For more information on commencement, please visit the Commencement site, and see the message from President Zingg regarding the need for the new commencement procedures.


Information Resources has completed the implementation of the first phase of the campus Microsoft Lync offering. Microsoft Lync is a unified communications platform that enhances productivity and provides real-time communication and collaboration. It seamlessly integrates with Outlook e-mail and calendars and offers numerous features including instant messaging (IM), presence, contact management, web conferencing, desktop sharing and collaboration, and persistent chat.

In evaluating Microsoft Lync as a unified communications solution for the campus, Information Resources engaged faculty and staff from various departments in a proof-of-concept phase. Based on the positive results and participant feedback, the campus Lync 2013 infrastructure was built, tested, and a full scale pilot phase was conducted. We are pleased to report that Lync 2013 is now ready and available to all current campus employees with a valid CSU Chico Exchange email account. Users need only install the proper Lync client and follow a few basic instructions to begin communicating and collaborating with one another.

Users can visit the Lync Knowledge Base for tools and information needed to get started. From the navigation menu they can download and install the Lync client. Find quick reference guides for the various features, answers to frequently asked questions, and other useful information on the website. Further assistance is available by contacting IT Support Services (itss@csuchico.edu or 898-4357).

Information Security Training

The CSU On-Line Information Security Awareness Training course is scheduled to be completed by March 1, 2014. This training provides instruction that is intended to help CSU employees identify sensitive information and to provide awareness of common cyber-security threats such as SPAM and Phishing. For more information on this training, see the Data Security and Privacy Training announcement.

The Information Security Office (ISEC) has been working to deliver specialized security related training to many technical and non-technical campus groups.  In February, ISEC teamed up with the University Registrar to provide an information security and FERPA presentation for the School of Education.  This presentation provided a great opportunity for faculty to ask questions about cyber security and FERPA. The University Registrar and Information Security Officer are available to meet with other campus departments interested in this information.

New Staff and Organizational Changes

Information Resources is happy to welcome three new employees to the organization and would like to congratulate Scott Kodai on his new position as Manager for Information Technology Support Services and Chris Witthans on his new position as the Information Security Analyst in the Information Security Office

Gregory Haugen is the new Programmer/Analyst for Application Development and Technical Support (ADTS).  At ADTS, he will be creating and maintaining web applications for Enrollment Management. Greg comes to Chico State with a wide skillset earned from past jobs such as a Help Desk Specialist at Cology and a Web Developer for a local company named Netguava. Outside of work, Greg is an avid fencer and has a great love for the outdoors. When he’s not hiking, biking, or rafting around Butte County, he likes to play and develop videogames.  He looks forward to working for the campus that has supported him so much through the years and can’t wait to be a valued employee of ADTS.

Dain Sandoval is originally from San Diego, but has called Chico home since 1998. He has had an illustrious past in radio as the Program Director of 106.7 ZRock until 2005 and has sat on the KZFR Board of Directors. For the last 9 years, Dain has been the IT/Network Admin for SynMedia/Synthesis and in September of 2013 attained his Cisco Certified Network Associate (CCNA). Dain is the latest addition to the ITSS Tech Shop. When he’s not at work, Dain likes to cook, play loud guitars, and lift heavy things. Dain and his fiancée, Amy Olson, achieved internet fame in 2012 when Reddit, BBC, and the UK Daily Mail ran coverage of their Doctor Who-themed Dalek Christmas Tree. He is excited to be a part of an institution that he believes in and looks forward to being a part of CSU, Chico for a very long time.

Kristen Chappell has lived in Chico for 17 years.  She worked with the CSU, Chico Research Foundation for 15 years – first with the Caregiver Resource Center at PASSAGES and then with Educational Talent Search and the MESA Schools Program. Kristen is the new Administrative Support Coordinator for the IRES Administrative Service Center. In her spare time, she enjoys biking in Bidwell Park, working out, going to the Farmer’s Market, working in her yard and spending time with her fiancé and their pets.  Kristen is very proud of both her daughters; her eldest daughter is working on her doctorate in Audiology at A.T. Still University in Mesa, Arizona and her youngest daughter is working on a double AA in Social Behavior Science and Arts and Humanities at Long Beach Community College and hopes to transfer to CSU, Long Beach in the fall.